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Do you get excited about customer complaints?

Posted by David on January 4, 2013 in Customer Service, Work |

Customers who take the time to complain are also taking the time to tell you what they want. Rather than see this as a negative, take it as an opportunity to improve your business. Today I’m sharing one of my favorite inspirational quotes from the legendary motivational speaker, Zig Ziglar. How have you dealt with […]

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